Ford recently started a noble endeavor to further their mission of enabling all of society to have access to reliable transportation. With the new GoRide service, Ford is providing non-emergency medical transportation to safely get patients to and from their medical appointments on time.
Features of Ford GoRide Service
For the launch of the GoRide service, Ford is serving more than 200 facilities across the Beaumont Health network, plus the ability to pre-book transport up to 30 days in advance. GoRide offers bedside-to-bedside service with professionally trained drivers, on-demand wheelchair service, properly outfitted transportation vans, and on-time arrivals and departures.
“Our service is focused on multiple social determinants of health, and delivers the quality of care and on-time certainty that medical facilities need in order to increase throughput and reduce wait times.” – Marion Harris, Vice President, Ford Mobility Business Group
Increasing Demand for Non-Emergency Medical Transportation
As the Baby Boomer population ages, there is an increasing demand for proper non-emergency medical transportation. Almost half of all U.S. adults suffer from one or more chronic health conditions, according to Centers for Disease Control and Prevention. Having a dependable way to get to and from the doctor is crucial to ensuring patients receive the routine treatment they need to maintain their health. Ford’s GoRide service is helping meet this demand. In its pilot phase, GoRide delivered a 92% on-time patient pick-up and delivery rate, with average wait times of only 10 to 30 minutes for on-demand wheelchair transport.